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KuCoin announces reimbursement plan for victims of Twitter account hack

KuCoin, a Singapore-based cryptocurrency exchange, recently announced a reimbursement plan for victims of a Twitter account hack that occurred on September 26, 2020. The hack resulted in the loss of over $280 million worth of cryptocurrency from the exchange’s hot wallets.

The hackers gained access to KuCoin’s Twitter account and posted a message claiming that the exchange had suffered a security breach and that all funds had been transferred to a new address. The message was quickly deleted, but not before it caused panic among KuCoin users.

KuCoin immediately took action to secure its systems and investigate the incident. The exchange’s hot wallets were moved to new addresses, and trading and withdrawals were temporarily suspended. KuCoin also worked with law enforcement agencies and other exchanges to track down the stolen funds.

In a statement released on November 11, 2020, KuCoin announced that it had recovered a significant portion of the stolen funds and would be using them to reimburse affected users. The exchange stated that it had identified and frozen the accounts of the hackers and was working with authorities to bring them to justice.

Under the reimbursement plan, KuCoin will use its own funds and the recovered assets to compensate users for their losses. The exchange will prioritize users who held assets in their KuCoin accounts at the time of the hack and will reimburse them in the same cryptocurrency that was stolen. Users who have already withdrawn their assets from KuCoin will also be eligible for reimbursement, but they will receive their compensation in a different cryptocurrency.

KuCoin has not yet announced the exact timeline for the reimbursement process, but it has stated that it will provide regular updates on its progress. The exchange has also encouraged affected users to contact its customer support team for assistance.

The KuCoin hack is just one of many high-profile security breaches that have occurred in the cryptocurrency industry in recent years. These incidents highlight the need for exchanges and other crypto-related businesses to prioritize security and take proactive measures to protect their users’ assets.

In the case of KuCoin, the exchange’s quick response and cooperation with law enforcement agencies helped to minimize the impact of the hack and recover a significant portion of the stolen funds. The reimbursement plan is a positive step towards restoring trust and confidence in the exchange and the broader cryptocurrency industry.

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