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Mercedes Announces 2022 Award Winners for Best UK Retailer Partnerships

Mercedes-Benz, the renowned German luxury car manufacturer, has recently announced the winners of its 2022 Award for Best UK Retailer Partnerships. The awards recognize the outstanding performance of Mercedes-Benz retailers in the UK who have demonstrated exceptional customer service, sales, and aftersales support.

The awards ceremony was held virtually due to the ongoing COVID-19 pandemic, with over 200 retailers from across the UK participating in the event. The awards were presented in various categories, including Best Retailer Group, Best Customer Experience, Best Sales Performance, and Best Aftersales Performance.

The Best Retailer Group award was won by the Sytner Group, which operates 12 Mercedes-Benz dealerships across the UK. The group was recognized for its exceptional customer service and sales performance, as well as its commitment to sustainability and innovation.

The Best Customer Experience award was won by Mercedes-Benz of Bristol, which was praised for its personalized approach to customer service and its ability to create a welcoming and comfortable environment for customers.

The Best Sales Performance award was won by Mercedes-Benz of Stockport, which achieved outstanding sales results despite the challenging market conditions caused by the pandemic. The dealership was commended for its innovative sales strategies and its ability to adapt to changing customer needs.

The Best Aftersales Performance award was won by Mercedes-Benz of Cheltenham and Gloucester, which demonstrated exceptional levels of customer satisfaction and loyalty through its aftersales services. The dealership was praised for its efficient and effective service processes and its commitment to providing a seamless customer experience.

Commenting on the awards, Mercedes-Benz UK CEO, Gary Savage, said: “Our retailer partners are at the heart of our business, and we are proud to recognize their outstanding performance through these awards. Despite the challenges of the past year, our retailers have continued to deliver exceptional customer service and support, and we are grateful for their dedication and commitment.”

The awards are a testament to the strong partnership between Mercedes-Benz and its UK retailers, who work together to provide customers with the highest levels of service and support. As the automotive industry continues to evolve, these partnerships will be crucial in driving innovation and delivering exceptional customer experiences.

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